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30-Day
Money Back Guarantee
Warranty Period Shipping & Receiving Secure Shopping Privacy Policy 30-DAY MONEY BACK GUARANTEE
Community Medical Services, Inc. guarantees all merchandise to be free of defects. Products can be returned for 100% credit if returned within 30 days (subject to the guideline below). Products returned after 30 days will be subject to a 15% restock and handling fee. 1. All items must be returned in their original package, and are subject to inspection by Community Medical Services, Inc. We regret that many medically-related products are not allowed for resale. Therefore, no credit will be issued for products that we determine cannot be resold (other than defective products). 2. Any product defect or shortage must be reported to us within 48 hours from receipt of the order. 3. All returns must include a Return Authorization Number (RA#). Please call our toll-free number for RA#'s. Please have the invoice number and date of purchase available when calling. >Return to top You
must contact customer service for authorization prior to sending any
product for repair. All products are subject to manufacturer warranty
terms and conditions. Read your product domuments for terms of warranty.
>Return to top Community
Medical Services, Inc. has no control over freight carriers. We take
responsibility for shipping the product to you. If for any reason our
carrier losses or damages your product, we will follow up with the
carrier on your behalf. All claims for damaged or missing merchandise
must be made prior to the 2nd business day following the delivery. All
incoming shipments (return, exchange or repair) are the responsibility
of the shipper (customer). All claims in these regards must be taken up
directly with the carrier. Community Medical Services, Inc., has no
liability for products damaged or not received. We recommend that our
customers use carriers that can track and insure their freight.
>Return to top The
security and privacy of customer information is one of our highest
concerns. We acknowledge your expectations of confidence that your
credit card and other personal information will be secure when you shop
at Community Medical Services, Inc. In our efforts to ensure this level
of security, we use industry-standard encryption technologies;
including, but not limited to Secure Sockets Layer (SSL), to safeguard
your credit card number and other consumer data when exchanged with our
website. Our physical facilities have additional security measures in
place to protect against the loss or misuse of information you share
with us. We also use industry-standard security for our Internet
service account data. Please keep in mind that no data transmission
over the Internet can be guananteed to be 100% secure. Therefore,
despite our extensive precautions, we cannot guarantee the absolute
security of any information you send over the Internet. You transmit
such information at your own risk. For more details on how we use and
protect your personal information, please see our Privacy Policy.
>Return to top Community
Medical Services, Inc., values its customers and respects their
privacy. We collect customer information in an effort to improve your
shopping experience and to communicate with you about our products and
services. Community Medical Services, Inc., recognizes that it must
maintain and use customer information responsibly. We DO NOT
sell or rent the information you proivde to us online to third parties.
However, we do share your information with third parties when that
information is required to provide you with the products and services
you purchase (i.e., shipping services).
This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, email us at CMS@adaircounty.net, call us toll-free at 1-877-445-5040, or write us at Community Medical Services, Inc. 112 Jamestown Street, Columbia, KY 42728. If our information practices change in the future, we will let you know by posting policy changes on our Web site or by communicating directly with you. We will notify you of any such change before we use your information in a manner not previously described in our privacy policy. You will have the opportunity at that time to opt out of any new use of your information. >Return to top |
